An Innovative Journey with MLVeda: Elevating Assisted Living Store

August 9, 2024

Introduction

Assisted Living Store, a branch of Venco Marketing, is on a mission to enhance the quality of life for seniors and caregivers by offering high-quality products at affordable prices. Their commitment to the senior community is evident in their extensive range of essential items designed for assisted living and medical facilities. Through their robust online presence, Assisted Living Store ensures customers across the United States have easy access to their products.

The Challenge

Despite their dedication, Assisted Living Store grappled with significant operational inefficiencies and multi-store functionality issues on their previous platform, AmeriCommerce. Seeking a comprehensive solution to support their growing business, they decided to migrate to a BigCommerce Enterprise solution. MLVeda was entrusted to execute this critical transition seamlessly.

Challenges Faced:

  • Volume Collection Customization: Enhanced product page needed for bulk purchasing.
  • Sample Product Purchase Restriction: Limiting sample product orders to maintain inventory control.
  • Custom Blog Filtering: Displaying blogs on a per-storefront basis.
  • Extra Short Descriptions for Collection Pages: Providing informative content to aid purchasing decisions.

Enter MLVeda

The Expert Team: MLVeda, renowned for their expertise in e-commerce solutions, took on this critical task. Their mission? To create a seamless, automated solution that would enhance operational efficiency, reduce costs, and provide a unified platform for managing all aspects of the business.

The Solution

Assisted Living Store collaborated with MLVeda to implement a comprehensive migration from AmeriCommerce to BigCommerce Enterprise. This solution addressed all challenges and created an automated system for managing operations across multiple storefronts.

Implementation Steps:

  1. Volume Collection Customization:
    • Enhanced Product Pages: MLVeda grouped products by pack sizes, streamlining the bulk purchasing process and improving the shopping experience.
  2. Sample Product Purchase Restriction:
    • Inventory Control: Implemented a feature limiting sample product purchases to one per order, allowing customers to sample products while maintaining inventory control.
  3. Custom Blog Filtering:
    • Targeted Content: Developed a custom solution to filter blogs based on tags for each storefront, enhancing user experience and delivering relevant content.
  4. Extra Short Descriptions for Collection Pages:
    • Informative Content: Used metafields to add extra short descriptions on collection pages, highlighting key features and promotions to aid purchasing decisions.

Applications & Integration:

  1. ShipStation Integration:
    • Order Fulfillment: Streamlined the process with efficient shipping label creation, order tracking, and shipment management.
  2. QuickBooks Online Integration:
    • Financial Management: Ensured automated synchronization of sales, inventory, and customer data, maintaining accurate financial records.
  3. InStockNotify Integration:
    • Customer Engagement: Allowed customers to sign up for notifications when out-of-stock products were back in stock, capturing potential sales.
  4. Avalara AvaTax Integration:
    • Tax Compliance: Provided accurate tax computation based on the latest tax rules, simplifying tax compliance and reducing errors.
  5. B2B Edition App Setup:
    • B2B Enhancements: Included custom pricing, bulk order options, and advanced account management features, catering to business customers' needs.

The Results

The transition from AmeriCommerce to BigCommerce, facilitated by MLVeda, was smooth and efficient. The custom features and integrations collectively enhanced the functionality and user experience of the Assisted Living Store, providing tailored solutions to meet specific business needs and improve operational efficiency.

A Success Story

Assisted Living Store's journey with MLVeda is a testament to the power of strategic e-commerce solutions. The seamless migration and tailored integrations not only enhanced efficiency and compliance but also provided a superior experience for customers and business clients. This case study underscores the importance of leveraging technological expertise to drive business success.

Conclusion

For any business grappling with the complexities of managing operations across multiple platforms, Assisted Living Store's success story with MLVeda offers a shining example of what’s possible. Through effective workflow automation, ERP integration, and CRM synchronization, MLVeda sets a new standard for efficient and effective e-commerce solutions in the senior care industry.

Are you ready to transform your business as Assisted Living Store did? Start a Project with MLVeda

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