Unlocking Business Growth with BigCommerce B2B Edition: A Comprehensive Guide

September 21, 2023

Businesses that can streamline their operations and save time have a clear advantage. And how do you do that? By harnessing the latest tech and making your business operations run smoothly.


BigCommerce B2B Edition – your secret weapon for success

The B2B Edition of BigCommerce is like having a high-tech toolbox for your business. It's not just about selling products; it's about fine-tuning everything, from how you showcase your goods to how you handle those all-important transactions.

Happy customers are essential for any business to succeed. This guide will help you create a great customer experience that will help you get repeat  customers.


Why Choose the B2B Edition of BigCommerce?

  • Automated Business Data Management: BigCommerce B2B can automate tasks and get real-time updates when connected to a Business Process Automation (BPA) platform. This saves time and resources, so you can focus on growing your business and keeping your customers happy.
  • Reduced Cost of Operation: Integrating BigCommerce B2B Edition with other systems like ERP and CRM can make your business run better and avoid having too much or too little stock. It can also use automation to do the heavy lifting, so you don't need as many people doing the same tasks. This saves you time and money, making your business more efficient and cost-effective.
  • Improved Customer Experience: Integrating customer data from eCommerce platforms into CRM software can help you personalize content, target marketing efforts, and tailor customer support. This can lead to a more individualized and engaging shopping experience, ultimately increasing customer satisfaction and fostering long-lasting loyalty.
  • Multi-Storefront Setup: The B2B edition of BigCommerce has multi-storefront capabilities that allow businesses to effortlessly connect and manage multiple storefronts through a single BigCommerce backend. This can enhance customer management, product handling, and storefront analytics, all while reducing costs.
  • Modernized Buyer Portal: The buyer portal in BigCommerce B2B Edition is modernized and creates personalized buying experiences for both sellers and buyers. Businesses can tailor B2C-like shopping experiences based on a customer's region or specific audience segment. This can streamline the buying process and boost customer satisfaction.
  • Headless Support: BigCommerce B2B Edition embraces headless functionality, allowing businesses to deploy their storefronts on any framework they prefer. This newfound flexibility simplifies customization, facilitates seamless integration with existing systems, and enhances the overall user experience for customers.

Conclusion 

BigCommerce B2B Edition is like your one-stop shop for growth, efficiency, and top-notch customer experiences. With its automated data management, you'll save time and resources while staying on top of things. Plus, no unnecessary costs by integrating it with your other systems. And let's not forget the icing on the cake – delivering that extra-special customer experience that keeps them coming back for more.

MLVeda can help you integrate BigCommerce B2B Edition into your existing systems and customize it to meet your specific needs. You can learn more about our services here.


FAQs

Q1: How can BigCommerce B2B Edition help me streamline my operations?

BigCommerce B2B Edition offers advanced tools for optimizing your B2B e-commerce operations. It simplifies tasks, automates processes, and integrates with other systems, ultimately boosting efficiency and reducing operational costs.

Q2: What are the key benefits of integrating BigCommerce B2B Edition with CRM software?

Integrating customer data from your e-commerce platform into CRM software allows you to deliver personalized content, targeted marketing, and tailored customer support. This enhances the customer experience, leading to increased satisfaction and loyalty.

Q3: How does the modernized buyer portal in BigCommerce B2B Edition improve the purchasing process?

The modernized buyer portal offers personalized buying experiences, including region-based customization and convenient features like preset shopping lists and simplified reordering. This streamlines the purchasing process, making it more efficient and enhancing customer satisfaction.

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